Frequently Asked Questions 

Q: When will my order dispatch?
A: Provided it's in stock, you order will dispatch the next day. 

Q: When will my order arrive?
A: Typically orders within Australia take 1-7 days to arrive, and international orders take 7-14 days. 

Q: How do I return an order?
A: Review our terms and conditions

Q: Do you have any other sizes available?
A: Contact us to discuss size options, we are always willing to help you get the right size for your pooch. 

Q: Can we collaborate on a design?
A: Absolutely! Contact us to discuss. 


One of our beautiful models 'Happy Girl' the Koolie, wearing our Pineapple dog collar and bow. 

Pineapple Dog Collar and Bow modeled by 'Happy Girl'